Privacy Policy

To get your booking in order, we'll need some personal details from you — your name, how to reach you, your date of birth, passport information, how you're paying, and whether you have any particular travel preferences.

Your information is used to:

• Book and manage your travel arrangements
• Keep you in the loop if anything changes — delays, cancellations, that sort of thing
• Work with airlines, hotels, and other providers on your behalf
• Make your experience feel a little more tailored to you
• Handle payments, process any refunds, and sort out any queries you come to us with

Sometimes, yes — but only when it's necessary to actually sort your trip. If you've booked a flight, the airline needs your details. If there's a hotel involved, they'll need them too. We don't pass your information around for the fun of it. Every company we share your data with is there for a reason, and they're all expected to handle it responsibly.

We implement strict security measures to protect your data from unauthorised access, loss, or misuse. While we take all reasonable precautions, no system can be completely secure.

Yes. Like most websites, we use cookies to help things run smoothly. They let us see how the site is being used, fix anything that isn't working properly, and tailor what you see so it's more useful to you. If cookies aren't your thing, your browser settings will let you disable them – it's straightforward to do and entirely your choice.

Your personal data doesn't stay with us indefinitely. We keep it for as long as it's genuinely needed — to provide a service, handle a request, or comply with rules we're legally required to follow.

Under UK data protection law, you're entitled to:

• See the personal details we hold about you and how we use them
• Point out anything that needs correcting or updating on your end
• Ask us to remove your data entirely if you no longer want us to have it
• Raise a concern if you feel we're using your information in a way that's not fair

You can contact us to exercise any of these rights.

Absolutely — if anything's changed or something doesn't look right, just get in touch with our support team, and they'll sort it out for you. Whether it's a new address, a name correction, or anything else on your account, we're happy to update it straight away.